Warranty Information
● Costway provides a default 3-year warranty from the date of purchase by the original purchase date.
● Free redeemable extended warranty provides maximum 2-year limited repair or parts replacement warranty with on-site service in certain areas. This can be only redeemed by Costway Coins or other activities.
● Accident protection offered by Extend can be added on your chair.
● Detailed warranty information could be checked in digital Manual.
Shipping Information
● We offer FREE standard shipping in the US and Canada for massage chairs. Standard shipping includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. NOT INCLUDED: Placement in your room of choice removal of packing materials and assembly are NOT included.
● We provide white glove service include: placement in your room of choice removal of packing materials installation and power test. There will be an extra charge for white glove service.
